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How to Shop

Categories

We no longer sell directly to the public, via the website. Please contact us for the details of a Bali Trading Stockist in your area.

Please note that you will not be able to see any prices and buy from us unless you have created an account on the website. You also need to phone us on 028 713 2080 to activate your account. (Please choose option 5 when you phone and speak to Morné)

Also note that you will need to place an initial order of at least R3500 to be registered as a wholesale client.

How to create an account

  1. Click on the Create an Account link at the top of the Bali Trading website.
  2. Please enter your personal details.
    1. Enter your email address.
    2. Enter a password.
      1. The password has to consist of at least seven (7) characters.
      2. The password has to contain letters and numbers.
      3. The password is case sensitive. If you use capital letters in the password, you will have to make sure that you enter the capital letters again when you use the password.
  3. Please enter your shipping details.
    1. Please make sure that this is information is correct because we will deliver your orders to this address.
  4. Security question.
    1. Enter the text that you see in the picture, in the block underneath the picture
    2. If the text is not clearly visible in the picture, you can ask for another picture by clicking on the recaprefresh.png button just to the right of the picture.
  5. Click on the create-my-account.jpg button to create your account.
    1. If any of your information is incorrect or not completed, the system will show you a popup message with the area of the form that requires attention. Please correct the issue and click the Create My Account button again.

How to place an order

Once your account is activated you can log into the system and follow the steps below to place an order:

  1. Click on a category and view the items. Select the item adding the items to your shopping basket.
  2. Once you have all the items you wish to purchase in your shopping basket, you can check the items by clicking on VIEW CART in the upper right corner.
  3. Click on the CHECK OUT button.
  4. First time online shoppers need to create a new account.
  5. Existing online shoppers just need to log in.
  6. You will receive an invoice which will include courier/postage cost and our banking details via email within 24 hours.
  7. Please do not pay for any ordered products before you have received an invoice from us that confirms your order and the correct amount payable.
  8. When we receive proof of payment your products will be sent to you.

How to use a voucher or coupon code

  1. You need to enter your voucher or coupon code at the bottom of the SECURE CHECKOUT page. (where you see a list of all the items you've ordered)
  2. Enter you voucher code in the block provided and click the apply.jpg button.
  3. The system will now automatically incorporate the discount on your order.
  4. You can now click on the continue.jpg button to finalise your order.

 

Need Support?

morne@balitrading.co.za

028 713 2080 (Choose option 5) and speak to Morné